Ordering & Shipping
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To place an order through our online wholesale portal, please follow these steps: STEP 1: Log in to your account here. You will automatically be redirected to our shop page with the full product list. STEP 2: Scroll down to the desired product. STEP 3: Adjust the desired quantity by selecting...
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How much is the shipping fee? Can we get free shipping?
Shipping is $15 but becomes free on all orders of $380+ -
What payment methods does Landish accept?
We accept credit cards, and if you have a payment term, bank deposits and e-transfers as well. -
Where do we enter our discount code?
You can enter your discount code in the box marked with “discount code” during checkout. On a computer, this box will appear on the right side of your screen after clicking on CHECKOUT. On your mobile device or tablet, click on “Show order summary” at the top of your screen to reveal the discount... -
A product we want to order is out of stock. Can we get notified when it's available again?
Yes you can! Email us at wholesale@landish.ca and we'll make sure to reach out as soon as we have it back in stock. -
How long will it take to receive our order? Can we schedule deliveries?
Our warehouse is open Monday-Friday. Please allow 2-3 business days after placing your order for us to ship it out. We currently do not offer scheduled deliveries. However, if you have a special request or restrictions, please email us at wholesale@landish.ca and we'll try our best to accommodate... -
Does Landish ever have promotions?
Yes, we do set up occasional promos! That being said, if you ever have ideas or would like for us to participate in one of your in-store promotions, please email us at wholesale@landish.ca and we'll happily look into it. -
How can I update or cancel an order that was recently placed?
If you've recently placed an order and wish to modify or cancel it, please email us at wholesale@landish.ca with your order #. Please note that we will do everything we can to make those changes before it is shipped. However, once it is in transit, orders cannot modified or cancelled. Refer to o... -
My Canada Post tracking link says that my package was delivered but I can’t find it. What do I do?
Step 1: Let's try to find your package! ✔️ On your CP tracking page, verify if it says “Delivered to your community mailbox, parcel locker or apt./condo mailbox”. If it does, make sure to check your mailbox and/or parcel locker to see if your Landish package is there. Note that Landish has no c...